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Does DigitalOcean offer support?

DigitalOcean remains committed to providing support to all customers. The Starter plan comes included with all DigitalOcean accounts, and includes email support with a response time of < 24 hours, and access to DigitalOcean's wide collection of community Q&As, product documentation, and technical articles.

How do I contact DigitalOcean support?

Contact our support team through this form for help. If you receive an error on the DigitalOcean login screen that prevents you from signing into your account, include your device details in the description. To get your device details, visit whatsmybrowser.org and click Copy, then paste the URL in the ticket description.

How do I Change my DigitalOcean support plan?

Click Support in the left menu, and then click the Plan tab. The Plan tab displays the available DigitalOcean support plans. To select a different plan, click the Select Plan button of the plan you would like to switch to. Upgrading to a Developer or Standard takes effect within 30 minutes.

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